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Return Policy

Returns

We are happy to offer our customers 30-day Money-Back Guarantee. Simply submit a request or or email us at oryer.com@hotmail.com within 30 calendar days of delivery if you need to initiate a return.

Please read carefully our Return Policy and make sure all the items are eligible for return.

  • Items must be in their brand-new, unused condition and original packaging to be eligible for a refund.
  • We don’t accept returns via rejected or refused packages, abandoned packages.
  • We are not liable for any parcel lost during its return shipment to us.
  • Returns are made at the customer’s cost. We do not provide a return label or pay for return shipping.

Refunds

We'll notify you about your refun once your return is received and inspected. Your refund will be processed to your original method of payment, within 1-2 working days.
Only partial refunds are granted if any item is not in its original condition, damaged or missing parts for reasons not due to our error.

Exchanges

We only replace items if they are defective or damaged.

Cancellation

Cancellations are only accepted for full-priced items, within 6 hours after your order is placed.