We ship orders in 1-3 business days after payment. Once your order leaves from our warehouse in HongKong, you will receive a tracking number in your email inbox.
Please also be aware that many shipping carriers are experiencing delays due to COVID-19, and regardless of shipping service we use, they may be subject to some delays out of our hands. We will always do our best to ensure fastest possible delivery.
Shipping time guidelines are as follow:
|UK||2-3 weeks||USD $7.99 or FREE on orders over USD $39.99|
|United States||2-3 weeks|
All the packages are sent with fully tracked service. We treat all orders first come first served, if a waiting list happens due to high demand.
The actual time it takes for your order to be delivered depends on your location. In case of force majeure (natural disaster, Legal Issues, delivered but customer didn't pick up it due to he/ she wasn't at home, etc., address error), the time to receive the order may be extended. You can contact us at firstname.lastname@example.org for more information.
Customs & Import
Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties in most countries.
Sometimes goods under a certain value, or in certain categories, do not incur taxes. The rules are different in every country. Please contact the customs office of your country for more details
If you find out information about the import tax situation in your country, and you believe there are ways to minimize the taxes you have to pay (or eliminate the taxes altogether), just tell us what you need by putting instructions (regarding labeling, packing, declarations, invoices, etc.) in the comments field during checkout. We are more than happy to follow your instructions.